Are you in the market for a website builder that’s easy to use, yet powerful enough to create a professional-looking website? Wix is a popular option that has gained a lot of attention in recent years. But is it the right choice for you? In this comprehensive review, we’ll take a closer look at Wix, exploring its features, pricing, and customer support to help you make an informed decision. So, whether you’re a seasoned webmaster or a complete beginner, read on to discover if Wix is the perfect website builder for your needs.
What is Wix?
Overview of Wix as a website builder
Wix is a cloud-based website builder that was founded in 2006 by Nadav Abraham and Giora Kaplan. It offers a range of features and tools for building and designing websites, including a drag-and-drop editor, templates, e-commerce functionality, and more. With its user-friendly interface and easy-to-use features, Wix has become a popular choice for individuals and businesses looking to create a website without the need for coding or technical expertise.
Wix offers a variety of pricing plans, including a free plan that allows users to create a website with limited features, as well as premium plans that offer more advanced features and customization options. Wix also offers a range of apps and integrations, including Google Analytics, social media integration, and payment gateway integration, making it a versatile and customizable platform for website builders.
Brief history of Wix
Wix was founded in 2006 by Nadav Abraham and Giora Kaplan, two Israeli entrepreneurs. Initially, the company focused on providing a simple drag-and-drop website builder that enabled users to create websites without the need for any coding knowledge. Over the years, Wix has expanded its offerings to include a wide range of templates, tools, and features that cater to various industries and businesses.
In 2009, Wix launched its first international office in the United States, and since then, it has continued to expand its presence globally. Today, Wix is one of the most popular website builders in the world, with millions of users and a strong reputation for providing high-quality services.
Wix has also made several strategic acquisitions over the years, including the purchase of AppGini, a cloud-based app builder, and the acquisition of Vimio, a video creation platform. These acquisitions have helped Wix to further expand its range of services and provide even more value to its users.
Despite its success, Wix has faced some criticism over the years, particularly regarding its pricing and customer support. However, the company has worked hard to address these issues and improve its offerings, and today, Wix is widely regarded as one of the best website builders on the market.
Wix’s Features and Functionality
Wix Editor
Drag-and-drop functionality
The Wix Editor offers a drag-and-drop functionality that allows users to easily move and arrange elements on their website. This feature makes it simple for users to customize the layout and design of their website without any coding knowledge. With the drag-and-drop functionality, users can add and remove elements, change their size and position, and rearrange them as needed. This feature is especially useful for those who want to create a website quickly and easily without any technical knowledge.
Templates and pre-built designs
Wix offers a wide range of templates and pre-built designs that users can use to create their website. These templates are designed by professional designers and offer a variety of styles and themes to choose from. Users can select a template that fits their business or personal needs and then customize it with their own content and images. The templates are also fully responsive, meaning that they will look great on any device, whether it’s a desktop computer, tablet, or smartphone.
Integration with third-party apps
Wix also offers integration with a variety of third-party apps, such as Google Analytics, social media platforms, and e-commerce solutions. This integration allows users to add additional functionality to their website and enhance its features. For example, users can integrate their website with a social media platform to easily share their content and reach a wider audience. They can also integrate with e-commerce solutions to create an online store and sell their products directly from their website. The integration with third-party apps makes it easy for users to enhance their website and add the features they need to succeed online.
Wix ADI
Artificial Design Intelligence
Wix ADI, or Artificial Design Intelligence, is a unique feature of the Wix website builder that utilizes machine learning algorithms to create custom websites based on user preferences. The technology analyzes the user’s selected design elements, such as colors, fonts, and layouts, and then generates a unique website design tailored to their preferences.
Benefits of using Wix ADI
One of the main benefits of using Wix ADI is that it eliminates the need for users to have any prior design experience or knowledge. With Wix ADI, users can create a professional-looking website in just a few clicks, without having to spend time learning design software or hiring a web designer. Additionally, Wix ADI saves users time and effort by automatically generating a custom website design that meets their specific requirements.
Another benefit of Wix ADI is that it provides users with a wide range of design options to choose from. The technology uses machine learning algorithms to analyze user preferences and generates multiple design options, allowing users to choose the one that best suits their needs. This feature ensures that users have a diverse range of design options to choose from, which can help them create a unique and visually appealing website.
Limitations of Wix ADI
While Wix ADI offers many benefits, there are also some limitations to the technology. One of the main limitations is that it may not be suitable for users who have specific design requirements or preferences that cannot be accommodated by the technology. In such cases, users may need to rely on other design tools or hire a web designer to create a custom website design.
Another limitation of Wix ADI is that it may not be suitable for users who want complete control over the design and layout of their website. While Wix ADI provides users with a range of design options, it may not be possible to customize certain elements of the design to the same extent as with other website builders. This limitation may be a drawback for users who want complete control over the design and layout of their website.
Overall, Wix ADI is a powerful feature of the Wix website builder that can help users create a custom website design in just a few clicks. While it may have some limitations, it offers many benefits, including the elimination of the need for design experience or knowledge, a wide range of design options, and the ability to create a professional-looking website quickly and easily.
Wix Code
Introduction to Wix Code
Wix Code is a powerful feature that allows users to create custom websites and applications using HTML, CSS, and JavaScript. This feature is aimed at advanced users who have some coding experience and want to take their website design and functionality to the next level.
Features of Wix Code
Wix Code offers a wide range of features that enable users to create custom websites and applications. Some of the key features include:
- Drag-and-drop editor: Wix Code offers a drag-and-drop editor that makes it easy to design and build custom websites and applications.
- Pre-built components: Wix Code offers a range of pre-built components that can be easily added to a website or application, including forms, buttons, and sliders.
- Custom code editing: Wix Code allows users to edit the code of their website or application directly, giving them complete control over the design and functionality.
- APIs and integrations: Wix Code allows users to integrate their website or application with third-party APIs and services, such as payment gateways and social media platforms.
Target audience for Wix Code
Wix Code is aimed at advanced users who have some coding experience and want to create custom websites and applications. It is not recommended for beginners who are just starting out with website design and development.
Wix’s Pricing and Plans
Wix pricing tiers
Wix offers a variety of pricing tiers to cater to different needs and budgets. There are four main pricing tiers: Connect Domain, Combo, Unlimited, and Pro. Each tier offers different features and pricing structures.
Comparison of plans
| Tier | Price per month | Features |
|---|---|---|
| Connect Domain | $14 | 1 GB storage, Connect Domain feature, Wix mobile site |
| Combo | $14/month (billed annually) or $17/month (billed monthly) | 2 GB storage, 30 minutes of video storage, Combo features |
| Unlimited | $18/month (billed annually) or $22/month (billed monthly) | 10 GB storage, Unlimited features |
| Pro | $24/month (billed annually) or $29/month (billed monthly) | 20 GB storage, Pro features |
Features included in each plan
- Connect Domain: This plan is designed for users who already have a custom domain. It offers 1 GB of storage and includes the Connect Domain feature, which allows users to connect their custom domain to their Wix website.
- Combo: This plan offers 2 GB of storage and includes additional features such as 30 minutes of video storage, Wix Code, Wix Artificial Design Intelligence, and Wix ADI.
- Unlimited: This plan offers 10 GB of storage and includes features such as Unlimited websites, Wix eCommerce, and Wix Pro Gallery.
- Pro: This plan offers 20 GB of storage and includes features such as Wix Code, Wix ADI, and Wix Pro Gallery.
Wix promotions and discounts
Wix promo codes
Wix often offers promo codes that users can redeem to get discounts on their subscriptions. These promo codes can be found on various websites and platforms, including social media, email newsletters, and third-party discount sites. Some promo codes offer a fixed discount percentage, while others may offer a discount on specific plans or additional features.
It’s important to note that not all promo codes are created equal, and some may have restrictions or limitations. For example, a promo code may only be valid for a certain period, or it may only apply to certain plans or features. Additionally, some promo codes may require a minimum subscription length or a minimum spend.
To use a Wix promo code, users simply need to enter the code during the checkout process when signing up for a new subscription or upgrading an existing one. It’s also worth noting that some promo codes may only be valid for new customers, while others may be available to both new and existing customers.
Student discounts
Wix also offers discounts for students who are enrolled in an accredited college or university. To qualify for the student discount, users must verify their student status through a third-party verification service called Student Beans. Once verified, students can receive a 10% discount on any Wix subscription plan.
It’s important to note that the student discount may not be combined with other promotions or discounts, and it may have certain restrictions or limitations. For example, the discount may only be valid for a certain period or for specific plans. Additionally, the discount may only be available to students who are enrolled in certain programs or majors.
Overall, Wix’s promotions and discounts can be a great way for users to save money on their subscriptions. However, it’s important to read the terms and conditions carefully and make sure that the promotion or discount is still valid before redeeming it.
Wix VIP program
Eligibility criteria
The Wix VIP program is a membership-based program that is available to select customers who meet specific criteria. To be eligible for the VIP program, customers must have an active Wix subscription and have a significant online presence, such as a high-traffic website or a large social media following. Additionally, the VIP program is only available to customers who have a proven track record of using Wix services and have demonstrated a commitment to their online presence.
Benefits of the VIP program
The Wix VIP program offers a range of benefits to its members, including exclusive access to premium features and support. VIP members have access to priority customer support, which means they can get their queries answered quickly and efficiently. Additionally, VIP members can take advantage of exclusive discounts on Wix services and products, as well as access to premium features that are not available to regular customers. These premium features can help VIP members improve their online presence and enhance their website’s functionality.
Wix’s Customer Support
Overview of Wix customer support
Wix is known for its excellent customer support, which is available 24/7 through various channels. The company offers support in multiple languages, making it accessible to users worldwide. Wix’s customer support team is composed of knowledgeable professionals who are always ready to assist users with any questions or concerns they may have.
One of the most popular ways to contact Wix’s customer support team is through their live chat feature, which is available directly from the Wix website. This feature allows users to quickly connect with a support representative and receive assistance in real-time. Additionally, Wix offers email support, where users can send an email to the support team and receive a response within a few hours.
Wix also has an extensive library of articles and tutorials that cover a wide range of topics, from basic website design to advanced features. These resources are accessible through the Wix website and provide users with step-by-step instructions on how to use the platform’s various tools and features.
Moreover, Wix’s customer support team is known for its friendly and helpful attitude. They are always willing to go the extra mile to ensure that users have a positive experience with the platform. Wix’s commitment to customer satisfaction is evident in the many positive reviews and testimonials from satisfied users.
Overall, Wix’s customer support is one of the key factors that sets it apart from other website builders. With its extensive resources, 24/7 availability, and friendly support team, Wix provides an exceptional level of customer service that is unmatched in the industry.
Wix Help Center
Wix provides a comprehensive help center that is designed to assist users in getting the most out of their website builder. The help center is divided into several sections, including articles and guides, and frequently asked questions (FAQs).
Articles and Guides
The articles and guides section of the Wix help center is an extensive library of resources that cover a wide range of topics related to website building. These resources are organized into categories such as getting started, design, editing, and publishing, among others. The articles are well-written and provide clear, step-by-step instructions on how to use the various features of the Wix website builder. Additionally, the guides offer in-depth information on more advanced topics such as SEO, e-commerce, and website maintenance.
FAQs
The FAQ section of the Wix help center is an excellent resource for users who have specific questions about the website builder. The FAQs are organized into categories such as billing and payments, design, and editing, among others. Each FAQ provides a clear and concise answer to the question, and many of them include screenshots or videos to help users visualize the solution. The FAQs are also searchable, making it easy for users to find the information they need quickly.
Overall, the Wix help center is a valuable resource for users of all skill levels. Whether you are just getting started with website building or are an experienced user, the help center has the information you need to make the most of the Wix website builder.
Wix Community Forum
User-to-user support
The Wix Community Forum is a platform where users can seek help and advice from fellow Wix users. This feature is especially useful for those who are new to website building or have specific questions about the Wix platform. The forum is moderated by Wix employees, ensuring that users receive accurate and helpful information.
Features and functionalities
The Wix Community Forum is designed to provide users with a wide range of information about the Wix platform. Users can ask questions about website design, development, and functionality, as well as seek advice on how to improve their websites. The forum also features a section for feedback and suggestions, allowing users to provide input on the Wix platform and suggest new features or improvements. Additionally, the forum offers a variety of resources, including tutorials, articles, and videos, to help users learn more about website building and the Wix platform. Overall, the Wix Community Forum is a valuable resource for users seeking help and support with their Wix websites.
Wix Live Chat Support
Availability and response times
Wix Live Chat Support is available 24/7, ensuring that users can receive assistance whenever they need it. This is especially helpful for users who are based in different time zones or who have busy schedules. The support team is quick to respond to inquiries, with most users reporting wait times of less than 5 minutes. This means that users can get the help they need without having to wait for extended periods of time.
Knowledge base and resources
In addition to live chat support, Wix also provides users with a comprehensive knowledge base and resources. This includes a detailed FAQ section, video tutorials, and a forum where users can ask questions and get advice from other Wix users. The knowledge base is well-organized and easy to navigate, making it simple for users to find the information they need.
Furthermore, Wix also offers a dedicated section for users who are new to website building. This section includes step-by-step guides, tips, and best practices for creating a website. It also provides users with a template to choose from, which can help them get started quickly and easily.
Overall, Wix’s customer support is a strong point for the platform. The availability of live chat support 24/7, along with the comprehensive knowledge base and resources, means that users can get the help they need whenever they need it. This is especially important for users who are new to website building and may have questions or concerns as they navigate the platform.
Wix Phone Support
Contact information
If you’re in need of assistance, Wix offers phone support to its users. The customer service phone number can be found on the Wix website, and it is available 24/7 for all users, including those on the free plan. Upon calling the customer support number, you will be directed to a representative who can assist you with any issues or questions you may have.
Feedback and reviews
In terms of feedback and reviews, Wix has generally received positive ratings for its phone support. Many users have reported that their queries were resolved quickly and efficiently by the customer support team. However, some users have also reported experiencing long wait times and difficulty getting in touch with a representative. Overall, Wix’s phone support is a useful resource for users who require immediate assistance with their website.
Wix’s Security and Performance
Wix’s security measures
Wix is committed to ensuring the security of its users’ websites and data. Here are some of the security measures that Wix has in place:
Encryption and data protection
Wix uses SSL encryption to protect all data transmitted between the user’s browser and Wix’s servers. This means that all data, including login credentials, financial information, and personal details, is encrypted and secure. Wix also has a dedicated security team that monitors the platform for any potential security threats and vulnerabilities.
Wix’s server infrastructure
Wix’s server infrastructure is designed to be highly secure and reliable. Wix uses multiple data centers located around the world to ensure that users’ websites are always accessible and load quickly. These data centers are equipped with advanced security measures, including firewalls, intrusion detection systems, and round-the-clock monitoring.
Additionally, Wix’s servers are designed to be highly redundant, which means that if one server goes down, another server can take over immediately, ensuring that the website remains up and running. Wix also has a backup system in place to ensure that users’ websites and data are never lost.
Overall, Wix’s security measures are comprehensive and designed to ensure the safety and security of users’ websites and data. With SSL encryption, dedicated security team, advanced security measures on data centers, and highly redundant server infrastructure, Wix is a reliable and secure platform for building and hosting websites.
Wix’s performance and scalability
Load times and uptime
Wix is known for its fast load times and high uptime, which is essential for any website builder. Wix’s servers are located in data centers around the world, which helps to ensure that the website is accessible to users from any location. The website’s pages load quickly, and this is due to Wix’s proprietary technology, which optimizes images and other media to reduce page load times.
Optimization tools and resources
Wix offers a variety of optimization tools and resources to help users improve their website’s performance. For example, Wix offers a website speed test that allows users to check their website’s load time and identify any issues that may be affecting their website’s performance. Wix also offers a variety of optimization tools, such as image compression and minification, which can help to reduce page load times and improve website performance.
Additionally, Wix provides users with access to a variety of resources that can help them improve their website’s performance. For example, Wix offers a blog that provides tips and tricks for optimizing website performance, as well as a community forum where users can ask questions and get help from other Wix users. Wix also offers a variety of tutorials and guides that can help users improve their website’s performance and scalability.
Overall, Wix’s performance and scalability are excellent, and the website builder offers a variety of optimization tools and resources to help users improve their website’s performance. Wix’s fast load times and high uptime, combined with its optimization tools and resources, make it a top choice for website builders who are looking for a reliable and high-performing website builder.
Comparison with Other Website Builders
Comparing Wix to Weebly
Similarities and differences
When comparing Wix to Weebly, it is important to note that both website builders have their own unique strengths and weaknesses. While both platforms offer a drag-and-drop interface, Wix is known for its more advanced design features and flexibility, while Weebly is more focused on ease of use and simplicity. Additionally, Wix offers a wider range of templates and customization options, while Weebly’s templates are more limited but still offer a lot of customization options.
In terms of features and functionalities, Wix offers a more robust set of tools, including an integrated e-commerce platform, a wider range of third-party integrations, and more advanced SEO tools. Wix also offers a more flexible pricing structure, with a free plan and a wider range of paid plans that cater to different needs. On the other hand, Weebly’s pricing is more straightforward, with a single free plan and three paid plans that offer additional features. Overall, Wix is a better choice for those who need more advanced features and customization options, while Weebly is better suited for those who prioritize ease of use and simplicity.
Comparing Wix to Squarespace
Wix and Squarespace are both popular website builders that offer a wide range of features and functionalities. One of the main similarities between the two is that they both offer drag-and-drop editors that make it easy for users to create and customize their websites. Additionally, both platforms offer a variety of templates to choose from, as well as the ability to add custom content and elements to your site.
However, there are also some notable differences between the two. For example, Wix offers more design flexibility and customization options, while Squarespace has a more minimalist and modern design aesthetic. Wix also offers more advanced features such as e-commerce functionality and the ability to create and integrate apps, while Squarespace focuses more on creating a seamless user experience.
Both Wix and Squarespace offer a variety of features and functionalities that make it easy for users to create and customize their websites. However, Wix offers more advanced features such as e-commerce functionality and the ability to create and integrate apps, while Squarespace focuses more on creating a seamless user experience.
In terms of design, both platforms offer a variety of templates to choose from, but Wix offers more design flexibility and customization options. Users can also add custom content and elements to their sites, such as forms, slideshows, and videos.
Both platforms also offer SEO tools to help users optimize their websites for search engines. Wix offers a variety of SEO tools, including the ability to add meta descriptions and keywords, while Squarespace offers more basic SEO features such as the ability to add alt tags to images.
Overall, both Wix and Squarespace are great website builders that offer a variety of features and functionalities. However, the choice between the two ultimately depends on the user’s specific needs and preferences.
Comparing Wix to WordPress
Wix and WordPress are both popular website builders, but they have some significant differences. Both platforms offer free plans and allow users to create professional-looking websites. However, Wix is a proprietary platform, while WordPress is an open-source solution. This means that Wix is developed and maintained by a company, while WordPress is a community-driven project.
When it comes to features and functionalities, both Wix and WordPress have their strengths and weaknesses. Wix offers a drag-and-drop editor that makes it easy for users to create beautiful websites without needing to know how to code. It also offers a wide range of templates, integrations, and a free domain for the first year.
On the other hand, WordPress has a steeper learning curve but offers more flexibility and customization options. It is an open-source platform, which means that users have access to thousands of themes and plugins to extend the functionality of their website. WordPress also has a large community of developers and users who offer support and share knowledge.
Overall, both Wix and WordPress have their pros and cons, and the choice between them depends on the user’s needs and preferences.
Deciding which website builder to use
Factors to consider
When deciding which website builder to use, there are several factors to consider. Firstly, the level of technical knowledge and expertise required for each platform should be evaluated. For instance, some website builders may require more advanced coding skills, while others have user-friendly interfaces that can be navigated by individuals with little to no technical background.
Another important factor to consider is the design and customization options available. Different website builders offer various templates, design tools, and layout options, so it is essential to choose a platform that allows for the creation of a website that aligns with the brand’s aesthetic and functionality requirements.
Additionally, the cost and pricing structure of each website builder should be evaluated. Some platforms offer free plans, while others require a monthly subscription fee. It is crucial to consider the long-term costs and whether they align with the budget and financial goals of the business.
Lastly, the level of customer support and resources available should be evaluated. It is important to choose a platform that offers comprehensive documentation, tutorials, and a support team that can assist with any issues or questions that may arise during the website creation process.
Tips for making a decision
To make an informed decision when choosing a website builder, it is recommended to research and compare the features, pricing, and customer support of multiple platforms. It is also beneficial to read reviews and testimonials from other users to gain insight into their experiences with each platform.
Furthermore, it is important to evaluate the scalability and growth potential of each website builder. As a business grows and its website requirements change, it is essential to choose a platform that can accommodate these changes and continue to meet the evolving needs of the business.
Lastly, it is recommended to consider the long-term vision and goals of the business when choosing a website builder. The platform should align with the overall strategy and objectives of the business and be able to support its growth and development over time.
FAQs
1. What is Wix?
Wix is a cloud-based website builder that allows users to create and publish websites without the need for coding skills. It offers a variety of templates, tools, and features to create a professional-looking website.
2. Is Wix easy to use?
Yes, Wix is known for its user-friendly interface and drag-and-drop editor, making it easy for anyone to create a website, even if they have no prior experience with website building.
3. What kind of websites can be built with Wix?
Wix can be used to build a wide range of websites, including personal blogs, e-commerce stores, portfolios, and business websites.
4. How much does Wix cost?
Wix offers a free plan, as well as several paid plans that offer additional features and tools. The paid plans start at $14 per month.
5. Can I customize my Wix website?
Yes, Wix offers a variety of customization options, including the ability to choose from thousands of templates, add custom content, and integrate with third-party apps.
6. Is Wix a good option for e-commerce?
Yes, Wix offers a range of e-commerce features, including online stores, shopping carts, and payment processing, making it a good option for businesses looking to sell products online.
7. Is Wix secure?
Wix takes security seriously and offers a range of security features, including SSL encryption, backup options, and site protection.
8. Can I migrate my website from Wix to another platform?
Wix makes it easy to migrate your website to another platform by providing an export option for your content. However, the process may vary depending on the platform you choose to migrate to.
9. Does Wix offer customer support?
Yes, Wix offers customer support through its online help center, forums, and phone support. The company also offers a dedicated support team for its premium users.
