Are you tired of slow and unreliable internet? Are you looking for a solution that can provide you with high-speed internet access, even if you live in a remote area? Then you might be considering satellite internet as an option. But with so many providers out there, how do you choose the best one for your needs? In this comprehensive guide, we will explore the different satellite internet providers available and help you determine which one is the best fit for you. From speed and pricing to customer service and equipment, we will cover it all so you can make an informed decision and get the best satellite internet experience possible.
Understanding Satellite Internet
What is Satellite Internet?
How Satellite Internet Works
Satellite internet is a type of internet service that uses satellites in orbit around the Earth to provide internet connectivity to remote and hard-to-reach areas. Satellite internet works by using a satellite dish to transmit and receive data to and from a satellite in space. The satellite dish is connected to a modem, which is then connected to a router or directly to a computer or device.
The Technology Behind Satellite Internet
Satellite internet relies on a network of geostationary satellites in orbit around the Earth. These satellites are equipped with transponders that can receive and transmit signals to and from satellite dishes on the ground. The signals are sent to the satellite, which then relays them to another satellite, and then to the internet backbone.
Pros and Cons of Satellite Internet
Satellite internet offers several advantages, such as the ability to provide internet connectivity to remote and hard-to-reach areas, and it can be installed almost anywhere. However, it also has some disadvantages, such as higher latency due to the distance signals must travel to and from the satellite, and the potential for weather-related interruptions.
Choosing the Right Satellite Internet Provider
Factors to Consider
When choosing a satellite internet provider, there are several factors to consider, including:
Coverage Area
Make sure the provider has a satellite dish in your area.
Data Limits and Usage Allowances
Make sure you understand the data limits and usage allowances for your plan.
Equipment and Installation Costs
Consider the cost of equipment and installation.
Customer Support and Service Quality
Consider the quality of customer support and service.
Additional Fees and Promotions
Consider any additional fees or promotions.
Contracts and Commitments
Consider the length of any contracts or commitments.
Compatibility with Your Devices
Consider the compatibility of the provider’s services with your devices.
Technical Requirements and Constraints
Consider any technical requirements or constraints.
Speed and Reliability
Consider the speed and reliability of the provider’s services.
Network Congestion and Latency
Consider the potential for network congestion and latency.
Weather and Other Environmental Factors
Consider the potential for weather and other environmental factors to affect the service.
Availability in Your Area
Make sure the provider is available in your area.
Steps to Take Before Choosing a Provider
Before choosing a satellite internet provider, it is important to:
Assess Your Internet Needs
Consider your internet usage needs and requirements.
Research Different Providers
Research different satellite internet providers.
Compare Prices and Packages
Compare prices and packages.
Check Availability in Your Area
Check availability in your area.
Read Reviews and Customer Feedback
Read reviews and customer feedback.
Contact Customer Support for More Information
Contact customer support for more information.
Top Satellite Internet Providers
HughesNet
Pros and Cons
HughesNet is a popular satellite internet provider known for its high-speed internet services. Some of the pros of choosing HughesNet as your satellite internet provider include:
- Fast download and upload speeds
- Availability in most parts of the US
- No hard data limits
- Easy installation process
However, there are also some cons to consider:
- Expensive equipment costs
- Limited data plans
- Slow speeds during peak hours
- Lack of customer support
Pricing and Packages
HughesNet offers several pricing plans to suit different needs and budgets. The standard package, called the HughesNet Standard Plan, offers download speeds of up to 25 Mbps and upload speeds of up to 3 Mbps. The higher-tiered plans, such as the HughesNet Premium Plan and the HughesNet Ultimate Plan, offer faster speeds and more data.
All plans come with a two-year contract and require a equipment lease fee.
Coverage Area and Availability
HughesNet is available in most parts of the US, including rural areas where other internet providers may not have coverage. However, the availability of specific plans and pricing may vary depending on your location.
HughesNet has been known to have poor customer support, with long wait times and unhelpful representatives. However, the company has been making efforts to improve their customer service in recent years.
Compatibility with Devices
HughesNet is compatible with a wide range of devices, including computers, smartphones, and tablets. The company also offers a mobile app for managing your account and monitoring your data usage.
The installation process for HughesNet is relatively easy and can be done by the customer themselves. However, the equipment costs can be expensive, with a one-time lease fee for the satellite dish and modem.
HughesNet offers promotional pricing for the first few months of service, but after that, the prices increase. There are also additional fees for exceeding your data limit and for any additional equipment or services you may need.
All HughesNet plans require a two-year contract, and there is a early termination fee if you cancel your service before the end of the contract.
Network Speeds and Reliability
HughesNet offers fast download and upload speeds, but the speeds can slow down during peak hours. The reliability of the network can also be affected by weather conditions and other factors.
Customer Reviews and Feedback
Customer reviews of HughesNet are mixed, with some customers praising the fast speeds and easy installation process, while others complain about the high costs and poor customer support. It is important to read reviews and do your own research before choosing a satellite internet provider.
Viasat
Viasat is a popular satellite internet provider that offers high-speed internet access to customers in rural and remote areas. Some of the pros of choosing Viasat include:
- Availability in areas where other internet providers may not offer service
- A variety of plans and pricing options to fit different budgets
However, there are also some cons to consider when choosing Viasat:
- Higher prices compared to other internet providers
- Data caps and overage fees
- Potential for weather-related interruptions to service
Viasat offers several different pricing plans to fit different budgets and internet usage needs. The entry-level plan, the Viasat Standard plan, offers download speeds of up to 12 Mbps and upload speeds of up to 3 Mbps for $50 per month. The Viasat Ultra plan, on the other hand, offers download speeds of up to 50 Mbps and upload speeds of up to 3 Mbps for $150 per month.
Viasat also offers a variety of add-on options, such as a Wi-Fi router for $10 per month or a mobile hotspot for $5 per month.
Viasat is available in many rural and remote areas where other internet providers may not offer service. However, coverage may vary depending on your location and the specific plan you choose. To check availability in your area, you can use Viasat’s online coverage checker tool.
Viasat offers customer support through phone, email, and live chat. The company also has a helpful online knowledge base with articles and FAQs. However, some customers have reported slow response times and difficulty getting in touch with customer support when needed.
Viasat is compatible with a wide range of devices, including computers, smartphones, tablets, and smart TVs. The company also offers a mobile app for iOS and Android devices, which allows you to manage your account and monitor your data usage.
Viasat provides all necessary equipment, including a satellite dish, modem, and router, for a one-time installation fee of $200. This fee may be waived if you sign up for a longer-term contract.
Viasat may charge additional fees for equipment rental, activation, and other services. The company also offers promotional discounts and bundle deals from time to time.
Viasat requires a commitment of at least 12 months for its satellite internet service. However, the company may offer promotional discounts and bundle deals that require a longer commitment period.
Viasat offers fast download and upload speeds, but these may vary depending on your location, the specific plan you choose, and other factors. Some customers have reported slow speeds during peak usage hours, and the company’s satellite-based technology may be vulnerable to weather-related interruptions.
Viasat has mixed reviews from customers. Some praise the company’s fast speeds and availability in rural areas, while others complain about high prices, data caps, and customer support issues. Overall, it’s important to carefully consider your specific needs and budget when choosing a satellite internet provider like Viasat.
Exede
- Pros:
- Wide coverage area, including rural and remote locations
- Competitive pricing with data-capped plans
- Affordable equipment and installation costs
- Flexible contract options
- No data caps on select plans
- Cons:
- Potential latency issues due to distance from satellite
- Data speeds may be affected by weather conditions
- Usage limits on some plans
Exede offers a variety of pricing plans based on data usage. Their entry-level plan provides 12 GB of data per month, while their top-tier plan offers unlimited data. All plans come with a free equipment lease and no upfront fees. Additionally, there are no hidden fees or contracts required.
Exede provides coverage to over 99% of the United States, including rural and remote areas. However, availability may vary depending on location and local infrastructure. It is recommended to check availability using their online coverage checker tool.
Exede offers 24/7 customer support through phone, email, and live chat. Their technical support team is knowledgeable and experienced in resolving any issues related to their service.
Exede is compatible with a wide range of devices, including computers, smartphones, tablets, and smart TVs. They also offer a mobile app for managing data usage and accessing customer support.
Exede provides all necessary equipment, including a satellite dish, modem, and router, at no upfront cost. Installation is typically completed within a few hours by a professional technician.
There are no additional fees beyond the monthly service charge. However, Exede occasionally offers promotional discounts and special deals for new customers.
Exede does not require long-term contracts or commitments. Customers can cancel their service at any time without penalty.
Exede offers download speeds ranging from 12 Mbps to 25 Mbps, and upload speeds ranging from 3 Mbps to 5 Mbps. While the actual speeds may vary based on several factors, Exede’s network is generally reliable and stable.
Overall, Exede receives positive reviews from customers for its affordable pricing, reliable service, and easy installation process. However, some customers have reported latency issues and slower speeds during peak usage hours.
WildBlue
WildBlue is a well-known satellite internet provider that offers high-speed internet connectivity to both rural and urban areas. The pros of choosing WildBlue as your satellite internet provider include its reliable network, fast download and upload speeds, and availability in most parts of the United States. On the other hand, the cons include the higher price compared to other satellite internet providers and the possibility of weather interference affecting the connection.
WildBlue offers several pricing and package options to cater to different internet usage needs. The packages start from $49.95 per month for the basic plan with a data limit of 10 GB per month, and go up to $149.95 per month for the premium plan with a data limit of 150 GB per month. It is essential to choose a package that suits your internet usage requirements to avoid going over the data limit and incurring additional charges.
WildBlue provides coverage to most parts of the United States, including rural areas where other internet service providers may not have a presence. However, it is essential to check the availability of WildBlue in your area before subscribing to their services.
WildBlue offers customer support through phone, email, and live chat. The customer support team is knowledgeable and responsive, and they provide assistance with any issues related to the internet connection. The service quality is generally good, and the company has a reputation for providing reliable internet connectivity.
WildBlue is compatible with a wide range of devices, including computers, smartphones, tablets, and smart TVs. The company provides compatible modems and routers for the internet connection, and they offer technical support for device compatibility issues.
The installation costs for WildBlue are relatively high compared to other satellite internet providers. The installation process involves the installation of a satellite dish, a modem, and a router, and the cost of the equipment is included in the installation charges.
WildBlue may charge additional fees for equipment rental, activation fees, and other charges. They offer promotions and discounts from time to time, and it is essential to check for these promotions before subscribing to their services.
WildBlue requires a commitment period of 24 months, and there is a early termination fee if you decide to cancel the service before the end of the commitment period. It is essential to read the terms and conditions carefully before subscribing to their services.
WildBlue offers fast download and upload speeds, with download speeds ranging from 12 Mbps to 150 Mbps, and upload speeds ranging from 2 Mbps to 20 Mbps. The network reliability is generally good, and the company has a reputation for providing uninterrupted internet connectivity.
Customer reviews and feedback about WildBlue are mixed. While some customers have praised the company for its reliable internet connectivity and fast speeds, others have complained about the higher price and customer support issues. It is essential to read customer reviews and feedback before subscribing to their services to make an informed decision.
Starband
- Pros:
- Available in remote areas where other internet providers may not reach
- Offers high-speed internet access
- Provides flexible plans to fit various needs and budgets
- Cons:
- Equipment and installation costs can be high
- Contracts may be required
- Satellite signal can be affected by weather conditions
Starband offers a variety of pricing plans to fit different needs and budgets. Their basic plan starts at $49.99 per month and includes 1 GB of data, while their most expensive plan starts at $149.99 per month and includes 25 GB of data. They also offer a pay-as-you-go option for customers who do not need a fixed monthly plan.
Starband’s coverage area includes the contiguous United States, Alaska, Hawaii, and Puerto Rico. However, availability may vary depending on the specific location and the type of terrain. It is recommended to check with Starband to confirm availability in a specific area.
Starband offers customer support through phone, email, and live chat. They also have a comprehensive FAQ section on their website. However, some customers have reported slow response times and difficulty in resolving technical issues.
Starband’s equipment is compatible with both Windows and Mac operating systems. They also offer a mobile app for Android and iOS devices.
Starband’s equipment and installation costs can be high. The equipment fee starts at $299 and includes a satellite dish, modem, and router. Installation fees may also apply, depending on the location and complexity of the installation.
Starband offers promotional discounts for new customers, as well as referral bonuses for existing customers. However, they may also charge additional fees for equipment rental, early termination, and other services.
Starband requires a commitment period of 24 months for their plans. Early termination fees may apply if the contract is terminated before the end of the commitment period.
Starband offers download speeds ranging from 1 Mbps to 25 Mbps, depending on the plan. However, some customers have reported slow speeds and connection issues, especially during peak hours.
Overall, Starband has mixed reviews from customers. While some praise its availability in remote areas and high-speed internet access, others complain about the high costs, slow speeds, and difficulty in resolving technical issues. It is recommended to carefully consider the pros and cons before choosing Starband as your satellite internet provider.
DishNET
+ Fast download and upload speeds
+ Available in remote areas with limited internet options
+ No hard data cap, meaning you can use as much data as you need without worrying about overage fees
+ Easy installation process
+ Expensive compared to other internet providers
+ Contracts require a commitment of 24 months
+ Potential for latency issues due to the distance data has to travel from Earth to satellite and back
DishNET offers a variety of packages to fit different needs and budgets. Their basic package starts at $49.99/month and offers speeds of 10 Mbps, while their most advanced package goes up to $149.99/month and offers speeds of 50 Mbps. There are also additional fees for equipment and installation, which can vary depending on your location.
DishNET is available in most of the contiguous United States, as well as in Alaska and Hawaii. However, availability can vary depending on your location and the specific satellite needed to provide service.
DishNET offers 24/7 customer support, which can be reached by phone or online chat. However, some customers have reported issues with slow response times and unhelpful customer service representatives.
DishNET is compatible with a wide range of devices, including computers, smartphones, and tablets. However, some customers have reported issues with compatibility with certain devices or operating systems.
Equipment and installation costs can vary depending on your location and the package you choose. However, DishNET offers a 24-month commitment, which may be a deterrent for some customers.
DishNET offers promotional pricing for the first year of service, but after that, prices may increase. There are also additional fees for equipment and installation, as well as potential fees for exceeding data usage limits.
DishNET requires a 24-month commitment for its services, which may be a deterrent for some customers. However, the commitment is waived if you sign up for automatic payments.
DishNET offers fast download and upload speeds, but potential latency issues can impact overall reliability. However, the network is generally reliable and has low latency compared to other satellite internet providers.
DishNET has mixed reviews from customers, with some praising its fast speeds and easy installation process, while others complain about its high prices and customer service issues. Overall, it is a viable option for those in remote areas with limited internet options, but it may not be the best choice for everyone.
Making the Right Choice
Factors to Consider
Coverage Area and Availability
One of the primary factors to consider when choosing a satellite internet provider is the coverage area and availability. It is crucial to determine whether the provider has a satellite dish or antenna in your area, and whether it is capable of delivering a strong signal to your location. It is also essential to check if the provider offers coverage in your specific area, as some providers may not cover certain regions or rural areas.
Data Limits and Usage Allowances
Data limits and usage allowances are also essential factors to consider when choosing a satellite internet provider. Some providers may offer unlimited data, while others may have data caps or usage limits. It is important to consider your internet usage habits and determine whether the provider’s data limits align with your needs. If you have a high-bandwidth requirement, such as streaming video or gaming, you may need to consider a provider that offers higher data allowances or unlimited data plans.
Equipment and Installation Costs
The cost of equipment and installation is another factor to consider when choosing a satellite internet provider. Some providers may offer free equipment or discounted installation, while others may charge additional fees. It is important to factor in these costs when comparing providers and determining the overall cost of the service. Additionally, it is important to consider the quality and reliability of the equipment, as well as the ease of installation and any ongoing maintenance requirements.
Customer Support and Service Quality
Customer support and service quality are also critical factors to consider when choosing a satellite internet provider. It is important to research the provider’s customer support options, such as phone, email, or live chat, and determine whether they offer 24/7 support. Additionally, it is important to consider the provider’s reputation for service quality, including uptime, speed, and reliability.
Additional Fees and Promotions
Additional fees and promotions can also impact the overall cost of the service. Some providers may offer promotional pricing or discounts for the first few months, while others may charge additional fees for equipment or installation. It is important to carefully review the terms and conditions of any promotions or additional fees to ensure that they align with your needs and budget.
Contracts and Commitments
Contracts and commitments are also important factors to consider when choosing a satellite internet provider. Some providers may require a contract or commitment period, such as one or two years, while others may offer month-to-month options. It is important to review the terms of any contracts or commitments and determine whether they align with your needs and preferences.
Compatibility with Your Devices
Compatibility with your devices is also an important factor to consider when choosing a satellite internet provider. It is important to determine whether the provider’s service is compatible with your devices, such as computers, smartphones, or tablets. Additionally, it is important to consider the provider’s support for multiple devices, as well as any restrictions on the number of devices that can be connected to the service.
Technical Requirements and Constraints
Technical requirements and constraints are also important factors to consider when choosing a satellite internet provider. It is important to determine whether the provider’s service meets your technical requirements, such as the necessary equipment, software, or hardware. Additionally, it is important to consider any technical constraints, such as bandwidth limitations or data usage restrictions, and determine whether they align with your needs.
Speed and Reliability
Speed and reliability are critical factors to consider when choosing a satellite internet provider. It is important to research the provider’s speeds and determine whether they meet your needs. Additionally, it is important to consider the provider’s reputation for reliability, including uptime, downtime, and any known issues or outages.
Network Congestion and Latency
Network congestion and latency are also important factors to consider when choosing a satellite internet provider. It is important to determine whether the provider’s network is prone to congestion or latency issues, which can impact the speed and reliability of the service. Additionally, it is important to consider the provider’s
Tips for Finding the Best Provider for Your Needs
Choosing the right satellite internet provider can be a daunting task, especially with so many options available. However, by following these tips, you can find the best provider for your needs.
Assess Your Internet Needs
The first step in finding the best satellite internet provider is to assess your internet needs. Consider the amount of data you need, the speed you require, and any specific requirements such as streaming or gaming. By determining your needs, you can narrow down your options and focus on providers that meet your specific requirements.
Research Different Providers
Once you have determined your internet needs, the next step is to research different satellite internet providers. Look for providers that offer plans that meet your needs and budget. Research the provider’s reputation, customer service, and technical support. You can also check the provider’s website for information on pricing, data usage limits, and other important details.
Compare Prices and Packages
When researching different satellite internet providers, it’s important to compare prices and packages. Look for providers that offer competitive pricing and packages that meet your needs. Keep in mind that the cheapest option may not always be the best choice, as it may not offer the necessary speed or data usage limits.
Check Availability in Your Area
Satellite internet availability can vary depending on your location. Before choosing a provider, check availability in your area. Providers may have different coverage areas, so it’s important to choose a provider that offers service in your area.
Read Reviews and Customer Feedback
Reviews and customer feedback can provide valuable insight into a provider’s service and reliability. Read reviews from other customers to get an idea of the provider’s strengths and weaknesses. Pay attention to common issues, such as slow speeds or poor customer service, and how the provider addresses these issues.
Contact Customer Support for More Information
Finally, contact the provider’s customer support team for more information. Ask questions about the provider’s service, pricing, and any concerns you may have. This will give you a better understanding of the provider’s service and help you make an informed decision.
By following these tips, you can find the best satellite internet provider for your needs. Take the time to research and compare different providers to ensure you get the best service at the best price.
Frequently Asked Questions
What is the difference between satellite and cable internet?
Satellite internet uses geostationary satellites to provide internet access, while cable internet uses physical cables to connect to the internet. Satellite internet is available in rural areas where cable internet is not, while cable internet is faster and more reliable in urban areas.
Can I use satellite internet for gaming?
Yes, satellite internet can be used for gaming, but the latency (delay) may be higher than with other types of internet, which can affect gameplay.
Is satellite internet available in rural areas?
Yes, satellite internet is available in rural areas where other types of internet, such as cable or DSL, are not.
How long does it take to install satellite internet?
Installation of satellite internet typically takes about 1-2 hours, and can be done by a professional installer or self-installed with equipment provided by the satellite internet provider.
Can I cancel my satellite internet service if I am not satisfied?
Yes, most satellite internet providers offer a money-back guarantee or allow you to cancel your service if you are not satisfied.
Is satellite internet expensive compared to other options?
Satellite internet can be more expensive than other options, such as cable or DSL, due to the cost of satellite technology and the fact that it is available in rural areas.
What are the best satellite internet providers for businesses?
The best satellite internet providers for businesses will depend on the specific needs of the business, such as data usage, speed, and reliability. Some popular options include Viasat and HughesNet.
Can I use satellite internet while traveling?
Yes, some satellite internet providers offer portable or mobile satellite internet devices that can be used while traveling.
Is satellite internet a good option for remote or off-grid living?
Yes, satellite internet is a good option for remote or off-grid living, as it is available in areas where other types of internet are not.
What happens if my satellite internet service is interrupted due to weather or other environmental factors?
Satellite internet service can be interrupted due to weather or other environmental factors, such as solar flares or satellite malfunctions. However, most satellite internet providers offer a guarantee of minimal downtime.
Can I use satellite internet for streaming movies and TV shows?
Yes, satellite internet can be used for streaming movies and TV shows, but the speed and quality of the stream may be affected by the latency of satellite internet.
FAQs
1. What is satellite internet?
Satellite internet is a type of internet connection that uses satellites orbiting the Earth to provide internet access to users. This type of internet connection is typically used in areas where traditional broadband internet is not available or is too expensive.
2. How does satellite internet work?
Satellite internet works by using a small dish antenna to connect to a satellite orbiting the Earth. The antenna is connected to a modem, which then connects to the internet. The signal is then sent to the user’s device, such as a computer or smartphone, allowing them to access the internet.
3. What are the benefits of satellite internet?
One of the main benefits of satellite internet is that it is available almost anywhere, as long as the user has a clear view of the sky. It is also a good option for people who live in rural areas or other locations where traditional broadband internet is not available. Additionally, satellite internet providers often have customer support available 24/7, which can be helpful in case of any issues.
4. What are the drawbacks of satellite internet?
One of the main drawbacks of satellite internet is that it is typically more expensive than traditional broadband internet. Additionally, satellite internet can be affected by weather conditions, such as heavy rain or snow, which can disrupt the connection. The speeds of satellite internet are also generally slower than those of traditional broadband internet.
5. Which satellite internet provider is the best?
There are several satellite internet providers to choose from, including HughesNet, Viasat, and Exede. The best provider for you will depend on your specific needs and location. It is important to research the different options and compare prices, speeds, and customer support before making a decision.
6. What factors should I consider when choosing a satellite internet provider?
When choosing a satellite internet provider, it is important to consider factors such as price, speed, data limits, and customer support. It is also important to consider your specific needs, such as whether you need a provider that offers unlimited data or a provider that has a reliable customer support team.
7. Is satellite internet a good option for businesses?
Satellite internet can be a good option for businesses in remote locations or areas where traditional broadband internet is not available. However, it is important to consider the speeds and costs of satellite internet, as well as any potential issues with weather disruptions, before making a decision.
8. Can I use satellite internet for streaming?
Satellite internet can be used for streaming, but the speeds may not be fast enough to support high-definition or 4K streaming. It is important to consider your specific needs and the data limits of the satellite internet provider before choosing a plan.
9. Is satellite internet secure?
Satellite internet is generally secure, as the signal is encrypted and can only be accessed by the user’s device and the satellite internet provider’s network. However, it is important to take steps to secure your own device and internet connection, such as using a strong password and keeping your software up to date.
10. Can I use satellite internet while traveling?
Satellite internet can be used while traveling, but it may not be the most convenient or cost-effective option. It is important to research the availability of traditional broadband internet at your destination and consider other options, such as using your mobile phone’s data plan or purchasing a local SIM card.
